This response generator is designed to help workers keep their cool in difficult situations

It was created after a survey of 2,000 office workers found that three out of five ended up losing their cool at work

People arguing at work
Do you lose your temper at work?

This response generator is designed to help workers stay professional – when co-workers and clients are making them lose their cool.

Instead of ranting via email or racking your brains over a phone call, the tool provides – – allows you to choose what you really want to say to a colleague or client before getting a more professional version.

The tongue-in-cheek generator was developed after a survey of 2,000 office workers found that three out of five ended up losing their cool at work.

The main reasons for domination were unreasonable colleagues, followed by a heavy workload and mistakes.

Third on the list was computer problems, with 22 percent most likely to lose their cool over technology.

Workers say co-workers cause the most trouble



But 45 percent admitted that their colleagues are more often the culprit.

The investigation found that other things that make workers’ blood boil include smelly lunches, colleagues shopping online and dirty toilets.

A spokesman for Andrews Air Conditioning, which commissioned the study and tool, said: “We were all there. Desperate to say what we’re really thinking, but bound to be professional and polite.

“So we think this tool is a great way to vent your frustration while staying cool at the same time.

“Employees can turn to the tool if they’re struggling to word an email professionally, to ensure they don’t regret what they said later.

“We know how easy it is to lose your temper, especially in the workplace, whether it’s with colleagues, clients or customers, but it’s important to think before you rush into action.”

The study also found that 69 percent wish there was a way to convert what they actually want to say into more professional language.

And 60 percent would like to lose their composure less often.

A quarter admitted they often regret seeing red at work and 23 percent had to take a break because of it, 18 percent confronted someone and 16 percent even yelled out loud.

Computer problems also cause stress, workers said



On average, workers lose their temper twice a week, but 59 percent believe their coworkers do it more often than they do.

But 43 percent admitted to making hasty decisions when they lost their cool at work, with 11 percent leaving the house and one in 10 writing a passively aggressive email.

Disciplinary measures, the destruction of a relationship with a colleague and even the dismissal of one in 20 people were revealed as further consequences.

To try to get their blood boiling, 29 percent left a workplace situation, while 13 percent simply brewed a cup of tea.

While 11 percent of those polled via OnePoll counted to 10 before responding.

The spokesman for Andrews Air Conditioning added: “The study shows that cooler temperatures help people remain calmer and less rash.

“We think at least when it’s moderate in the office, it’s one less thing to keep employees from going over the edge.”


  1. Unreasonable colleagues
  2. A big workload
  3. computer problems
  4. If you make a mistake
  5. Customers
  6. When your computer decides to update at the worst possible time
  7. The printer does not work
  8. Inappropriate job interviews
  9. Dirty toilets
  10. The IT department
  11. Colleagues shopping online when you are really busy
  12. Someone else points out a mistake you made
  13. Colleagues taking personal calls during working hours
  14. Read a text that sets the mood
  15. Leave dirty cups or bowls around
  16. When it’s too warm in the office
  17. Someone scratched your car in the parking lot
  18. When the kitchen is left dirty
  19. People who don’t include “please” or “thank you” / basic etiquette in emails
  20. When it’s too cold in the office
  21. Someone who chooses to sit at your desk
  22. No free spaces in the parking garage
  23. Colleagues don’t recycle properly
  24. Someone messing with your chair configuration
  25. cigarette breaks
  26. Smelly lunches
  27. When a colleague is constantly fumbling with the temperature
  28. Others help themselves to your coffee or tea bags
  29. There are no rooms available for a meeting
  30. A lack of clean cutlery

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Fry Electronics Team

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