Thousands of users are angry and unable to access email after server failure

POPULAR email service Yahoo Mail was down last night, leaving customers without access to their messages for about two hours.

Yahoo Customer Care wrote on Twitter: “Some users are having problems with Yahoo Mail.

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“We are aware of this issue and are working to fix it as soon as possible.

“Thank you for your patience and understanding.”

The company’s French support team said some users “may have trouble” logging in tonight.

“We are working to resolve this issue as soon as possible,” they said.

Reports of login issues have been reported around the world.

Around 70 percent of the complaints relate to access to e-mails.

However, one in five said they could not access the website at all, while checking email from the service also causes problems, according to the German tech site Netzwelt.de.

Independent outage monitor Down Detector saw a spike in Yahoo Mail outage reports which began after 7:15pm UK time today.

The reason for the problem is not yet known.

However, tech sites say the service is down in regions rather than worldwide, pointing to a widespread problem.

Users in countries like Germany, Nigeria and Ecuador reported problems tonight.

In the last hour alone, more than 3,500 people have tweeted about the topic.

One said: “Yahoo Mail is down and I can’t sign in or access my email!

“Please sort this as soon as possible.”

Another wrote: “Maybe I need to swallow my pride and switch to Gmail.”

A third said: “Was down for me but works now.

TWO HOURS DOWN

“However, I often can’t check email because the ‘servers are down’ and I have to temporarily turn email off and then on again.

“I’m seriously considering retiring Yahoo Mail.”

Shortly after 9:20 p.m., the company said the problems had been resolved.

“We are pleased to report that the Yahoo Mail service issue has been resolved,” they said.

“Thank you for contacting us!

“We always strive to provide the best possible experience with our products and welcome your feedback.”