TUI issues warning to Brits as phishing scam targets customers

TUI issued a warning to UK holidaymakers ahead of Easter after a phishing scam targeted a number of customers on social media

A TUI Airways plane lands on a runway
TUI has warned vacationers

TUI has issued a warning to holidaymakers as a phishing scam has targeted its customers on social media.

The vacation giant has been made aware of one such scheme, which has seen some customers targeted and asked to share their personal information.

The company issued a statement on Twitter which read: “IMPORTANT We are aware of a phishing scam targeting TUI customers on Twitter. Please do not send any personal information to email addresses given to you by other users. If you’re not sure, please contact us here or via live chat and we’ll confirm if the address is real.”

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What exactly is phishing? Scam?

The UK’s National Cyber ​​Security Center explains: “Phishing” is when criminals use fraudulent emails, text messages or phone calls to trick their victims. The goal is often to get you to visit a website that can download a virus onto your computer or steal your banking information or other personal information.” (Read more at ).

In its advice to try to spot what a scam might be, Citizens Advice has said red flags include someone you don’t know contacting you unexpectedly when you’re asked to transfer money quickly, or when you be asked to give away some personal information such as passwords or PINs.

Be vigilant when booking holidays


(Getty Images/iStockphoto)

The bureau also warns: “Some scammers will try to get your personal information — like your elementary school name or your social security number. They can use this information to hack your accounts. If you come across sites asking for this type of information for no apparent reason, check that it’s legitimate.”

You can find out more about fraud and what to do if you are affected by it on the Citizens Advice Center website.

As travel restrictions ease, it is becoming increasingly easier for Brits to move on public holidays. However, previous holiday booking waves have also led to a rise in holiday-related scams, according to UK Finance, which is running a ‘Take Five to Stop Fraud’ campaign.

This can include fake booking websites or phishing emails with “too good to be true” offers, as well as holiday cancellation refund scams.

When booking a holiday make sure you are booking with a reputable travel company or travel agent that is a member of a trade organization such as ABTA or ATOL. TUI issues warning to Brits as phishing scam targets customers

Fry Electronics Team

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