Ulster Bank transfers home and auto insurance business to Aviva


ULSTER Bank is transferring its home and auto insurance customers to Aviva under an agreement with the departing bank.

viva is already underwriting its insurance policies, with the bank insisting the terms will not change.

Ulster Bank said affected customers do not need to take any action and will be writing to them shortly to share this change and what it means to them.

The transmission will take place continuously from September 1st.

The bank advised that if a customer’s current insurance policy expires, Aviva Direct will automatically issue a renewal quote prior to the renewal date and explain the terms of renewal coverage.

At this point, customers can renew the policy or seek alternative coverage from another provider as they would previously have done.

The bank said that once the transfer begins, customers will continue to receive necessary correspondence from Ulster Bank up to their renewal date and their policies will continue to be serviced and administered by Aviva up to the renewal date.

Ulster Bank chief executive Jane Howard said the announcement of this transfer to Aviva Direct was a further step in the gradual exit from that country.

“I’m pleased to say to our customers that they don’t have to do anything until their policy is renewed. We will be writing to customers about this to ensure they are supported throughout the broadcast,” she said.

The Ulster Bank announced a phased withdrawal from the state in February last year.

The bank, owned by British lender NatWest, has 1.1 million customers here and 2,800 staff in 88 branches across the country.

Earlier this year, Ulster Bank began writing to customers with checking and deposit accounts, warning them to move or close their accounts.

It states: “These letters/emails will be issued in tranches to facilitate orderly switching and new account openings across the industry and to avoid a single closure date for customers and the industry.

“Customers are under no obligation to take any action until they receive their letter or email from us; Our stores will remain open during this choose-move-close process to ensure all customers have in-store support if needed.”

The bank has around 900,000 giro and custody account customers.

It gives customers six months to find a new account or close their account.

Ulster Bank also announced reduced branch services as part of the closure plans last month. Ulster Bank transfers home and auto insurance business to Aviva

Fry Electronics Team

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