Urgent Christmas warning as the post office closes in a few days – what to do if your package doesn’t arrive

An urgent Christmas warning has been issued to all buyers as the final release date is fast approaching.

Many people will be scrambling to order some last-minute celebratory packages in the coming days, hoping the gifts will arrive in time for the big day.

1

If you plan to send parcels to the UK this year you must have them packed and shipped by December 19th.

In the meantime, if you’re waiting for a package that was ordered on time but is nowhere to be seen, Switcher.ie has reminded shoppers of their consumer rights.

Switcher.ie Commercial Director Eoin Clarke said: “Once you’ve sent your gifts and cards waiting for deliveries can be nerve-wracking, especially when you’re worried about disappointing loved ones on Christmas morning.

“Remember you have consumer rights so don’t hesitate to complain if you’ve ordered on time.

“If you have scheduled a delivery date and your package does not arrive, you have the right to cancel and receive a full refund.”

Eoin added: “Crucially if your package is lost entirely, it is the retailer’s responsibility so make sure you get a refund within 14 days.

“If they refuse, you can ask your bank to file a chargeback request on your debit or credit card to get your money back.

“Only contact the delivery company if you want them to organize a backorder.”

However, if you’re feeling like you’re falling a bit short on deliveries this year, Eoin suggests shopping locally instead.

He said: “Remember, by shopping locally you can grab some unique bargains and you don’t have to worry about late deliveries either.”

Elsewhere, An Post has shared its anger at letter prices in the UK costing millions.

A Post boss, David McRedmond, launched a scathing attack on Royal Mail in the UK, claiming that it is failing small businesses in a post-Brexit world.

Angry, McRedmond wrote a letter to the Financial Times saying trade from Britain to Ireland via postal channels had fallen 52 percent in just one year.

In its letter, the An Post-Supremo said UK Post had failed to put in place the necessary systems to comply with the new EU customs rules that will apply to the UK post-Brexit.

In an interview, McRedmond also highlighted that problems with parcels being sent by small businesses in the UK were “extremely expensive for An Post”.

McRedmond told how parcels sent to Ireland that do not have the correct details are sent back to the UK by Irish customs.