Technology

Warning after Facebook users were BLOCKED ‘indefinitely’ for ignoring easily overlooked messages

FACEBOOK users are being banned from their accounts for not replying to a message that was mistaken for spam.

People who realized the alert is indeed genuine have since tried to follow the social network’s instructions – but a problem appears to be preventing them from regaining access.

Some users have been told they need to enable Facebook Protect

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Some users have been told they need to enable Facebook Protect

A notification was sent to select accounts identified as being at high risk from hackers, asking them to turn on an enhanced security feature called Facebook Protect.

Many have been given a deadline of March 17 to set it up themselves, or have their accounts suspended until it’s done.

It’s possible that some thought the news was a scam and therefore ignored it.

The unusual email address security@facebookmail.com used probably didn’t help.

After the deadline, users were told they had to turn on Facebook Protect to get in.

However, those who have continued with it claim that the system in place is broken, meaning they are still banned.

Apparently the authentication tools – like a text message to verify your identity – aren’t working.

“I was banned from Facebook indefinitely today for not responding to emails from FB (which looked like a scam) about their new Facebook Protect system, which I had to activate until today,” said one user called.

“So far the text and security key options are not working, many are reporting.”

Another complained further Twitterand said, “This Facebook Protect thing is so annoying because I can’t turn it on and I need Facebook for work, so I really hope Facebook fixes the stupid code.”

Facebook Protect is a special monitoring program for people who are at increased risk of being attacked by hackers.

This includes human rights activists, journalists and government officials.

Facebook owner Meta was contacted by The Sun for comment.

Facebook is owned by Mark Zuckerberg's social media giant Meta

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Facebook is owned by Mark Zuckerberg’s social media giant MetaPhoto credit: AFP

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https://www.thesun.ie/tech/8537052/facebook-protect-locked-accounts/ Warning after Facebook users were BLOCKED ‘indefinitely’ for ignoring easily overlooked messages

Fry Electronics Team

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