What to do if you haven’t received your £150 council tax refund yet – explained

Those paying by direct debit got their £150 rebate first, but you may still be waiting for the money if your first payment isn’t received before May

Council tax refunds worth £150 will be issued
Council tax refunds worth £150 will be issued

The majority of households across the country receive a council tax refund worth £150 to help with rising billing costs.

Local authorities started disbursing payments from April – but some families are still waiting to receive the money.

We have here a list of municipalities that have confirmed payments are still pending in June.

Those paying by direct debit got their £150 rebate first, but you may still be waiting for the money if your first payment isn’t received before May.

If you choose not to pay by direct debit, your municipality will contact you in writing to obtain your payment details.

The Local Government Association (LGA) has urged households to watch out for scammers trying to steal your information and said councils will never ask for the bank account number over the phone.

I have not received my council tax refund of £150

Some councils are quicker than others at awarding the £150 rebate – so whether or not you’ve already had yours is up to a postcode lottery

We’ve seen examples of local authorities blaming technology issues for a delay in transferring the money, while others have given no explanation or timeframe.

However, communities have until September 30 to make the payments – so it’s not the deadline for when they absolutely need to send the money, although that will be of little consolation for families currently struggling.

Each municipality has a dedicated page on their website, so your first stop is to look there for the latest information on the discount.

You can find your municipal administration via this page on the Website.

If you pay by direct debit, you don’t have to apply for the discount, as it should be automatically credited to your bank account.

If you haven’t received it yet and your municipality’s website says you should have already, you can call them and ask for an update.

Some councils have said there have been some problems with direct debit payments and in some cases have written to residents to ask for more details.

If you are not paying by direct debit, your municipality should write to you to explain the next steps. There may also be a link on their website where you can claim the discount.

Again, if you haven’t received any information yet, call your council.

Who is eligible for the €150 discount?

Those living in council tax brackets A, B, C or D in England and Wales – around 80% of all households – get the rebate.

Residents of Scotland are also eligible for a £150 rebate if they are in bands A to D – but they will also qualify for the original rebate if they are also currently receiving tax support from the Council.

If you are in a council tax estate at levels E, F, G and H (or even I in Wales) you are not entitled to the payment.

Instead, households struggling to afford their bills are being urged to apply for support from a £144million discretionary fund.

Those not eligible for the £150 can apply, as can those living in council tax bands E to H.

But some councils are also spending extra money on those households who to have also received the original £150 discount.

The money does not have to be paid back. Here you can find more information on how you can reduce your council tax burden.

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Continue reading What to do if you haven't received your £150 council tax refund yet - explained

Fry Electronics Team

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