What to do if your luggage is lost or delayed at the airport?

For those traveling abroad on vacation, a nagging worry may be not seeing your suitcase on the baggage carousel upon landing.

Unfortunately, there’s not much you can do to avoid such a situation, so it’s important to be well-informed on what to do when it matters most.

The consumer champion The? have some tips that can help you in this situation.


What happens if you miss your flight due to airport delays?


This includes photographing each high-value item you pack and keeping receipts so you can prove what was inside before filing a claim.

Also keeping important documents in your carry-on is one way to avoid the worst of losing your main suitcase.

What to do if your luggage is lost or delayed?

The first thing to do if your baggage is lost or delayed is to go to the lost baggage counter, which is usually located near the baggage claim area.

From there, a member of staff will ask for a description of your baggage before issuing a property damage report.

The? Report: “Keep this safe as it contains a tracking number which you will need to inquire about the whereabouts of your luggage. They also need these to claim compensation.”

If your luggage is found from there, the airport can arrange for it to be sent to your whereabouts or you can collect it yourself.

Can you claim compensation for lost baggage?

This is possible, and airlines usually assess the value of the content to decide how much to give you.

The? Report: “You must be able to prove the value of the items you are claiming, which you can do with receipts, credit/debit card documentation or other proof of value.

The Argus: Being able to prove the value of lost items is crucial to how much compensation you can get (PA)Being able to prove the value of lost items is crucial to how much compensation you can get (PA)

“Since there are no rules that determine the amount the airline has to pay you, it is up to the individual airline to decide how much compensation to give and it depends on the value of the items you lost.”

How to claim lost luggage

The? Report: “Once you recover your baggage or it is reported lost, you can file a claim with the airline. You have seven days to do this if your baggage is lost or 21 days from the date you receive your baggage if it has been delayed.

“Most airlines have a lost and delayed baggage handling section on their website where you can make your claim and upload any supporting evidence you need. Alternatively, you can contact your airline by email or post. If you do this, make sure you send a copy of your Property Irregularity Report as this is the first thing you will be asked for.”

Alternatively, you can claim compensation through your travel insurance.

https://www.theargus.co.uk/news/national/uk-today/20637933.luggage-lost-delayed-airports/?ref=rss What to do if your luggage is lost or delayed at the airport?

Fry Electronics Team

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