Scammers have been targeting consumers by stealing their details, pretending to be them and then stealing their cash or using their details to make transactions. certain, with their victims usually no one is wiser
Criminals have taken action O2 phone contracts by stealing the identities of innocent Britons, leaving many with huge bills.
The problem even caused the customer to be destroyed’ credit score for the time necessary for the telecommunications company to investigate their claims.
Criminals use this data to pose as real customers and pass tough security and credit checks.
The Scammers can use stolen information to order a phone without the victim’s knowledge.
One Mirror reader Susan said she only became aware of the issue when she received a text message from credit checking company Clearscore on November 14 last year.
She found an O2 phone contract and a loan, both unrecognized by her – even though both were in her name.
“I’ve never had a phone contract in my life or any dealings with O2,” she said.
Soon after, she told O2 about the matter, as did her bank.
Fortunately, no money was taken from her bank account, but that also meant her case was not taken seriously by her bank.
She said she “pulled my hair” over the matter, which was eventually resolved on 10 February with a £30 payment from O2 to say sorry.
Here is the Money report that some of its readers have reported the same problem.
In one case, a 76-year-old woman was chased by O2 because she owed payments on her iPhone and iPad – which she never paid.
Another, Julie McCue, 37, received two O2 bills totaling £918.
Often, the target of these scams has been to have their details stolen or sold to scammers.
Cybersecurity expert Jake Moore told This is Money: “Once scammers have identified a weakness in a company’s security process, they will continue to abuse it until that door is closed. .”
O2 has been approached for comment.
Both networks, merged last year as part of the £31 billion deal, which will raise prices for some paying customers by up to 11.7%.
This is calculated based on the retail price index (RPI) ratio of inflationary – now 7.8% – plus 3.9%.
The price increase will go into effect April 1, 2022 – but exactly how much will be added to your bill will depend on the network you’re on.
It also varies depending on the type of contract you’re on and when you joined O2 or Virgin.
O2 customers who join after 25 March last year will face a full price increase of 11.7% – plus £48 a year to your bill.
But if you join before March 25 of last year, your price gains will be capped at the RPI inflation rate, which is 7.8%.
https://www.mirror.co.uk/money/woman-discovers-identity-been-stolen-26310950 Woman finds out her identity has been stolen after finding O2 contract in her name