You may be paying too much for Netflix – check if you’re really getting 4K video

MILLIONS of Netflix lovers paying top for the best plan can waste money on quality they can’t even get.

The streaming platform’s most expensive paid subscription is the only way to get superior 4K, setting you back £13.99 / $19.99 a month.

You can pay extra for nothing


You can pay extra for nothingCredit: Getty

But those who think they’re achieving dramatic cinematic results, think again.

Especially if you’re watching from a PC, as it turns out you can get short shifts with 720p quality.

That’s because there are some strict standards for anything out there, which means poor equipment and software can get in your way.

How to test 4K on Netflix

The best way to know if you’re really getting 4K is to do the test.

Netflix has a wide range of test samples available, just search for ‘test samples’.

Play one and check if it says ‘3840 x 2160’ in the top right corner.

If you see that, you’re perfectly fine, but anything below means you’re not getting the full 4K experience.

What you need to watch 4K on Netflix

Make sure you’re actually signed up for Netflix’s Premium plan, as it’s the only plan that lets you watch 4K movies and shows.

And obviously remember, not everything is available in 4K – so check to see if it actually records Ultra HD in the description.

You will also need to set the streaming quality to Auto or High.

Technically, your monitor should be a 4K 60Hz monitor that supports HDCP 2.2.

For Windows, the integrated graphics needs to be a 7th Gen Intel Core CPU or higher or an AMD Ryzen CPU.

And on the dedicated graphics front, it would have to be an AMD RX 400 or higher, or one of Nvidia’s GPUs.

You will also need to install the so-called HEVC codec.

If you don’t already have this – some PCs come with it – you’ll have to pay to get it from Microsoft Store.

Regarding internet connections, nothing less than 25 megabits per second will do the job.

But importantly, you’ll need the right web browser or app, as we explain below.

Which browser to use for 4K on Netflix

If you’re using Google Chrome to watch Netflix on your PC and think you’re getting stunning 4K quality, you’ll be very disappointed.

4K Netflix does not work in Chrome, nor does it work on the vast majority of popular web browsers.

On Windows, you have two options – browse through the Microsoft Edge web browser or download the official version Netflix App for Windows 10.

Netflix has 222 million subscribers


Netflix has 222 million subscribersCredit: Getty

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Fry Electronics Team

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